To Start Recording
If you select the check box "Answer Manually" in the setup routine you will have to click on the "Answer" button manually from the Caller ID pop-up window when a call comes in.
If you want Smart Phone Recorder to work automatically, you must uncheck the "Answer Manually" check box. When a call comes in just lift the handset of your telephone and Smart Phone Recorder will automatically begin recording your conversation.
If no one answers the incoming call Smart Phone Recorder responds as an answering machine (unlimited message length if registered).
To Stop Recording
If your modem driver is compatible with your local telephone protocol, Smart Phone Recorder will automatically stop recording when the calling party hangs up.
You may stop recording by clicking the "Hang Up" button (functional only when the "Answer Manually" option is checked).
You may press the pound sign twice (##) on the telephone keypad to hang up your phone call immediately.
If you set the "Silence Detect" check box on, Smart Phone Recorder will stop recording after a pre-set number of seconds of silence has elapsed (pre-set by you during the setup routine).
If you set the "Smart Fast Busy Signal Detector" check box on, Smart Phone Recorder will stop recording after the fast busy signal has been detected (even your modem driver is not compatible with your local telephone protocol).
PROGRAM LIMITATION
Smart Phone Recorder is limited in that it cannot detect the signal when you lift the telephone handset to place a call. You must use the "Make Call" feature of Smart Phone Recorder in order to record your out going phone calls.
New fearure of Version 3.0: if you want to record an existing outgoing call, just right click the 'Make Call' button to start recording.
FAQ
The call has ended but Smart Phone Recorder will not disconnect:
When a call is terminated the phone company sends a "FAST BUSY SIGNAL" tone to each side of line. Because this signal varies in different countries your modem may not detect it if the modem was not made for that specific country.
When using an advanced modem, such as the MOTOROLA SM56PCI, that supports multinational protocols, you must, during the setup routine, select the correct country in which it is to be used.
A "last resort" method has been incorporated into Smart Phone Recorder where either party, after the call has ended, can press the pound sign (#) twice on either of the telephone’s keypads to forcibly break the connection.
I can't hear the other party right after the recording was started.
Your telephone machine is not compatible with your modem. Change another telephone and it will work.
How do I listen to just a part of a voice message?
There's a slider bar on the lower right side on the main Smart Phone Recorder screen that moves and proportionally displays where you are while listening to a voice mail message. This bar can be "dragged" and released at any point in either direction - the same as most other audio or video players.
Why can’t I record the first 2 to 3 seconds of a conversation?
It takes a short time for the hardware to detect that a connection has been made on an incoming call. The software then responds when the hardware says it’s OK to proceed. This delay can be minimized buy not answering the phone while it’s physically ringing - wait for the pause between rings. Once your are off hook pause for a couple of seconds before responding to the call. This will give the hardware and software time to "catch up".
What's the meaning of the first letter of the wave file name?
There are three types of prefix identifiers used: " A "," M "," O ". Their definitions are:
" A " for Automatic - the call was answered by the computer
" M " for Manual - the call was answered manually
" O " for Out - the call was made from this location (dialed Out)
What is a Voice Modem?
Most modems can be classified with these characteristics:
- Data
- Data/fax
- Data/fax/voice
- Data/fax/voice/speakerphone
A voice modem is a modem that is capable of playing and recording audio over a telephone line. While almost all modems are data and fax capable, more and more also have voice capabilities.
What is a TAPI-compliant modem?
TAPI stands for Telephony Application Programming Interface and is a programming standard provided by Microsoft within their Windows operating system. It allows software developers to produce telephony software that will work with any modem, as long as that modem is TAPI-compliant.
For a modem to work with Windows TAPI, the modem must have voice drivers and sound devices. The voice drivers are interfaced with Win 9x/Me through UniModem/V(and Win 2k/XP through UniModem 5), Windows' universal modem voice drivers. Audio devices (or Wave Devices) for the voice modem are usually provided by the manufacturer.
How To check if your system has a MODEM WAVE driver installed?
If your modem supports VOICE, then a momde wave driver must be listed in the Windows Device Driver Manager.
Windows 9x/Me - Open the Windows Control Panel
- Double click on the System Icon
- Click the Device Manager TAB
- Click the + next to Sound, video and game controllers.
Check if the "Wave Device for Voice Modem" driver appears. | Windows 2000/XP - Open the Windows Control Panel
- Double click on the System Icon
- Click the Hardware TAB and Device Manager button
- Click the + next to Sound, video and game controllers.
Check if the "UniModem Half-Duplex Audio Device" driver appears. |
My modem supports VOICE but I can't find the "Wave Device"("Audio Device") installed
Windows 2k/XP comes with a variety of "generic" modem drivers - including modems based upon all the popular chipsets. In many cases, adding, changing, or removing a modem is simple: plug and play. But, it doesn't always work that way.
In most caeses, Windows 2k/XP recognizes your Data/Voice/Fax modem as Data modem only and install the "generic" modem driver which shipped with Windows itself. So you may not see the "Wave Device"("Audio Device") driver for modem listed in the Device Manager. After that you can only dial up to the internet but can not record your phone calls with your Modem at all.
If you are sure your modem supports VOICE, please Update or Reinstall the correct modem driver.
How to update the modem driver?
- Find the correct modem driver: CD-Rom ships with your modem or find a XP or Win2k-compatible driver from your modem vendor(or internet download sites)
- Open the "Device Manager" as showed above
- Expand the Modems tab by clicking on the +, and your modem should be listed. Right click the modem name and a menu pops up
- Now You can choose the Update Driver... and use the don't search / Have Disk option to point 2K/XP to a compatible driver you've downloaded (or in the cd-rom)
How to reinstall the modem driver?
- Find the correct modem driver: CD-Rom ships with your modem or find a XP or Win2k-compatible driver from your modem vendor(or internet download sites)
- Open the "Device Manager" as showed above
- Expand the Modems tab by clicking on the +, and your modem should be listed. Right click the modem name and a menu pops up
- You can try Uninstall and then try the Add Hardware wizard(Scan for hardware changes) - use the don't search / Have disk option to point to a compatible driver
Does my modem support Caller ID?
Generally we use HyperTerminal to test our modem if it supports Caller ID.
First make sure you can see the Caller ID information from a normal telephone LED displayer.
Then do the following:
- Select "HyperTerminal" by navigating through the Start button to "Programs," then "Accessories," then "HyperTerminal"
- Double click on "hyperterm" or "hyperterm.exe"
- Name the new connection "test," and select OK
- Change the "Connect using" to Direct to COM X, where X is the COM port used by the Modem
- Click on OK on the screen for "Port Settings", the click OK
- Type the string ATZ to initalize the modem (OK should appear on the screen)
- Enter the Caller ID setup string to be tested: AT+VCID=1 for most modems (see notes)
- If OK results, continue; If ERROR results the modem may not support Caller ID; try a different setup string
- Have someone call you and watch the terminal screen
- If Caller ID is working, you will see the word RING, followed by one or more additional data lines. The word RING will then continue to appear for each incoming ring.
- If Caller ID is not working, you will only see the word RING for each incoming ring. If this is the case try another Caller ID setup string and go back to step 2.
Notes:
For most MODEMs, the string AT+VCID=1 will enable Caller ID. On some voice based MODEMs the string is AT#CLS=8#CID=1. Look in the user’s manual for your MODEM to see if any setup string is referenced or mentioned. Other common setup strings are:
- AT#CID=1
- AT%CCID=1
- AT%CCID=2
- AT#CID=2
- AT#CC1
Registering Smart Phone Recorder
Smart Phone Recorder is a shareware program. If you wish to use this software and gain more functionality please register it now.
The added benefits:
- Unlimited recording of voice mail up to the maximum capacity of your hard drive (the 60 second limit is removed).
- You will be helping us continue the development of Smart Phone Recorder and other titles.
- You will get priority support free for a year following registration.
- You will get all updates/upgrades of Smart Phone Recorder free after your registration.
Smart Phone Recorder costs only $49.95 to register
Contact Information
Please read the FAQ contents of the help file. If you still have additional questions or are experiencing any problems please contact us at
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Smart Phone Recorder
Copyright Information
Website: www.kengolf.com
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Author: Kengolf Ho
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